Background
Superprof Launches its B2B vertical after having validated an initial product/market fit. The transition to CRM therefore symbolizes a shift towards a more mature and industrialized organization.
Their challenges :
- Manage an important base,
- Avoid wasting time in qualifying,
- & build an efficient commercial machine.
Solutions provided
- Full Audit of the Sales Cycle and Existing Tools
- HubSpot implementation :
Structuring Business/Contacts/Deals/Leads objects, Connecting tools (Aircall, Gmail, Calendar) & Creating custom views and dashboards.
- Cleaning & Importing the Base :
Cleaning of sites, emails, numbers, numbers, numbers, duplicates & standardization of workstations.
- Pipeline structuring :
Creation of a lead phase before Deal to avoid “false-positive deals.”
- Automations & templates :
Implementation of sequences and workflows to follow calls, emails, quotes, integration of electronic signatures.
Results
- CRM adopted at 100% : “You Never Go Outside of HubSpot”
- Streamlining dirty operations (follow-up of appointments, creation of quotes, automation)
- Time-saving, in clarity and in quality of qualification
- Possibility to scale marketing campaigns