Kano, turning intention into results.
Advice, but above all action: we re-harmonize data, tools and processes thanks to our dual business & tech expertise.
Genesis
Founded by three former directors at PayFit, Kano was born from a simple but fundamental observation:
Business teams and their managers are stuck.
Our mission: to enable you to take advantage of your data, tools and processes, by intervening directly where it really matters.
Where traditional actors bring Tech profiles to try to do Business, the Kano team is composed of business profiles who master Tech.
We know what it's like to drive rapid growth.
We have experienced the same pressure for results as you.
We speak your language before we speak the language of the tools.
We are not a generalist agency.
We are pure players in operations.
Technical and business experts who come from the field — Sales experiences, Customer Service & Revenue Ops.
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Big Numbers & Success
We are ready to support you for accelerate your growth, improve your operational efficiency, and optimize your costs:
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Levers that can be activated according to your maturity and your goals.
We structure each mission around one or more areas of intervention.
Strategy & Diagnosis
Every mission starts with an analysis phase. We conduct in-depth audits of your tools, processes and data to identify points of friction and build a clear, prioritized and actionable alignment roadmap in the short term.
Process & Organization
We redesign your workflows to make them more fluid, documented and adoptable by your teams. This involves clarifying roles, structuring rituals, and writing custom playbooks or SOPs.
CRM & Tech
We implement or evolve your CRM tools (HubSpot, Salesforce, Zendesk...) so that they really support execution. Our approach combines technical performance, functional clarity and adoption by your users.
Data & Performance
We design robust and actionable data models to inform your decisions. Our approach combines analytical requirements, business relevance and operational impact at all levels of the organization.
AI
We identify relevant use cases for integrating artificial intelligence into your operations. This includes automating repetitive tasks, decision support, or predictive analytics, with particular attention paid to data reliability and ownership by your teams.
Not sure where to start?
In 45 minutes, we identify your key issues and offer you a first direction.
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A Kano expert listens to you.
Objectives, processes, pain points:
we start with the essentials.
