Data & Performance

Measure, decide, accelerate — data at the service of performance

Kano develops reliable data models to sustainably manage your growth.

Challenges & Key Questions

Opt for a powerful strategy with concrete results

Are our KPIs really reliable?

ARR, NRR, Win Rate... aligned on the same frame of reference, without debating the numbers.

How can we speed up our decisions?

Readable, real-time dashboards with alert points and opportunities at a glance.

Why are our sales slowing down?

Identifying hidden obstacles, early signs of churn, growth drivers.

How to effectively anticipate churn?

Predictive alert on at-risk accounts; your teams act before it's too late.
Already 50+ businesses
Accompanied

Our scope of action

Building Business KPIs

Together with you, we define relevant indicators adapted to your specific needs:

  • Sales KPIs: ARR, Win Rate, Average Length of Sales Cycles
  • Customer Success KPIs: NRR, adoption rate, customer satisfaction (CSAT)
Reliable and consistent indicators for precise and shared management of your activity.
Create a structured technical base to exploit data effectively, avoid duplication of reporting and accelerate future data projects.

Structuring data models

We design a robust and scalable data architecture to make your analyses reliable over time:

  • Source mapping and modeling: CRM, support, support, billing, product analytics, etc.
  • Definition of a unified data schema, designed to meet current and future business needs.
  • Implementation or evolution of your data warehouse (Snowflake, BigQuery, Redshift...), according to your maturity and your volumes.
  • Data quality management: cleaning, standardization, deduplication, validation rules.

Setting up Analytical Dashboards

We build readable and immediately usable dashboards:

  • Business forecasts (Forecast)
  • Pipeline health monitoring
  • Strategic customer indicators (NRR, churn risks)
To have continuous operational monitoring that is clear, up-to-date and accessible to all.
Move from reactive management to predictive management, to reduce commercial losses, maximize conversion and strengthen loyalty.

Analysis & Predictions of business and customer cycles

We combine activity data analysis with predictive mechanisms to allow you to detect, understand, and deal with weak signals that hinder your performance:

  • Unusually long conversion times, stages where opportunities stagnate, key moments of loss of commitment.
  • Accounts at risk before they happen: drop in activity, unresolved tickets, weak signals of dissatisfaction or inactivity.
  • Automated alerts in your daily tools (CRM, Slack, email...) to report any behavior or indicator that requires quick action.
  • Concrete actions at each alert: priority contact, targeted follow-up, reactivation of an inactive account, etc.
“Kano allowed us to industrialize our commercial machine without adding weight to our tools. Our teams have become much more autonomous.”
Thomas B.
Head of Revenue Operations
“Kano allowed us to industrialize our machine”
Thomas B.
Head of Revenue Operations
“Kano allowed us to industrialize our commercial machine without adding weight to our tools. Our teams have become much more autonomous.”
Thomas B.
Head of Revenue Operations
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FAQS

How long for a first deliverable?

Do we already need a data warehouse?

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