Services

By profession

(Re) build the foundations of your sales machine

Customer service

Make your customers your best growth driver

By expertise

Data & Performance

Measure, decide, accelerate — data at the service of performance

CRM, Tools & Tech

Transform your CRM and tools into a growth driver

Strategy & Planning

Build robust models to achieve your ambitions

Process & Organization

Structure your organization and processes for sustainable results

Excellent sales process

Align the sales methods of your teams.

Optimized & agile CRM

Optimize CRM for field teams.

Commercial management

Pace the activity with actionable rituals

Incentive planning & strategy

Align goals, territories and bonuses.

Structuring customer journey

Creation of smooth and controlled customer journeys from A to Z.

Optimizing CS tools

Have a useful and adopted stack.

Customer health management & retention

Anticipate churn and prioritize action.

Growth planning & strategy

Structure to retain, retain & expand.

Construction of business KPIs

Clear and shared indicators.

Data structuring

Establishing a reliable and scalable base.

Analytical dashboards

Build operational, simple and up-to-date views.

Predictive analysis & forecasting

Identify risks and opportunities early.

We design, deploy and automate your CRM to make it an agile tool, adopted by your teams and perfectly integrated into your daily business processes.

Approach Tools & Related Technologies

We optimize your tool and tech stack through the smooth integration of third-party tools, rapid automations, and secure data governance.

Planning & sizing

Size your teams according to the real load.

Variable remuneration

Define motivating and aligned models.

Objectives & management

Set clear and measurable goals.

Segmentation & territories

Allocate your accounts intelligently.

Strategic project management

Manage execution without overloading your teams.

Governance & rituals

Coordinate the activity with useful rituals.

Operational playbooks

Formalize clear and applicable practices.

Formalizing transitions

Clarify handoffs between teams.

Customer journey modeling

Model each step to better execute.

Organization & transformation

Design an aligned and adaptable structure

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Strategy & Planning Customer Service Process & Organization Sales Data & Performance CRM, Tools & Tech

Industries

SaaS & Tech Fintech & Insurance E-commerce & Retail Education & Training B2B services

Customers

KANO x PayFit KANO x Spendesk KANO x Defacto KANO x Intercom

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Our offices

Paris : 11 rue Milton, 75009
Lyon : 15 rue des cuirassiers, 69003
Marseille: 70 rue de la République, 13002
Bordeaux: 15 Place Canteloup, 33800

Contact

Contact our support department:

contact@kano.group

+33.06.66.33.80.32

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