Structuring business processes and improving performance via HubSpot

After raising €45M, Qovoltis needed efficient tools to support its hypergrowth. The challenge was to quickly implement HubSpot (integrated with NetSuite ERP) while securing team adoption.

“For salespeople, it was a revolution. The adoption was immediate, and above all, the feedback was extremely positive about the tool, its ease of use and the impact on their performance.”

Jonathan Trepo Lantelm

CEO, Qovoltis

Energy

Sector

Arcueil

Location

100 - 250

Employees

Consultant (s)

9 months

Duration of the mission

Our impact in figures

+30%

of commercial productivity

100%

Adoption of salespeople after 2 months

background

No adoption of NetSuite CRM by salespeople
Lack of visibility on sales performance and KPIs
Exploded tracking in Excel and Outlook
Arrival of new Sales and launch of new verticals.

Solutions provided

Complete audit of practices and the sales cycle on each vertical (hotels, businesses, etc.)
HubSpot implementation (configuration, stack integration, workshops and training)
Data migration & cleaning from Excel, NetSuite, Outlook
HubSpot dashboards to manage pipeline and sales performance
Change management and support for commercial adoption
Centralized knowledge base (videos, processes, diagrams)

Results

HubSpot CRM operational in 3 months, adopted at 100%. 30 licenses and 3 custom objects.
Successful integration with NetSuite ERP
Productivity gains greater than 30%
Reliable reporting and strengthened pipeline management
Project extension: migration of customer support (ticketing) to HubSpot in 6 weeks

Solutions Apportées

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Livrables clés

HubSpot configuré et intégré à NetSuite
Données migrées, nettoyées et centralisées
Dashboards de pilotage (pipeline / performance)
Supports de formation + base de connaissances (process, schémas, vidéos)
Handover et documentation pour la future CRM Admin

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Nos actions en détails

Audit complet des pratiques et du cycle de vente sur chaque verticale (hôtellerie, entreprises, etc.)
Implémentation HubSpot (paramétrage, intégration à la stack, ateliers et formation)
Migration & nettoyage des données depuis Excel, NetSuite, Outlook
Dashboards HubSpot pour piloter pipeline et performance commerciale
Change management et accompagnement de l’adoption commerciale
Base de connaissances centralisée (vidéos, process, schémas)

Résultats

HubSpot a remplacé un suivi éclaté et un CRM peu adopté, en apportant une base de données centralisée, fiabilisée et un reporting accessible en temps réel. L’implémentation et l’intégration à NetSuite ont permis de structurer les pratiques par verticale et de mieux piloter le pipeline. L’accompagnement au changement (formation, workshops, handover) a sécurisé une adoption rapide et durable. Le périmètre s’est étendu au support client, avec la migration du ticketing sur HubSpot en 6 semaines.

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“For salespeople, it was a revolution. The adoption was immediate, and above all, the feedback was extremely positive about the tool, its ease of use and the impact on their performance.”

Jonathan Trepo Lantelm

CEO, Qovoltis

“I was dealing with people who came from the profession, who had themselves supported sales teams. I was not dealing with consultants [...] Kano absolutely met this imperative of speed and that's why we started working with them.”

Jonathan Trepo Lantelm

CEO, Qovoltis

Jonathan Trepo Lantelm

CEO, Qovoltis